Job Information
ASM Global Custodian at Empower FCU Amphitheater at Lakeview in Syracuse, New York
POSITION: Custodian
DEPARTMENT: Operations
REPORTS TO: Assistant Operations Manager
FLSA STATUS: Part-Time, Non-Exempt
VENUE: Empower FCU Amphitheater at Lakeview
COMPENSATION: $16.50/hour
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venue stadiums, arenas, convention centers, and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be a part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
As a member of our Custodial Team, you will be responsible for the daily and routine cleanliness of the venue. This is a seasonal, part-time position that will begin March 2025 and end September/October 2025.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform general cleaning to maintain the cleanliness of facility restrooms, event spaces, corridors, offices, suites, lobbies, docks, and building grounds, including, but not limited to, sweeping, mopping, vacuuming, dusting, trash removal, etc.
Communicate effectively with management in order to respond to venue needs, ensuring cleaning standards are maintained and safety procedures are followed.
Maintain cleanliness of facility restrooms including but not limited to restocking, disinfecting, mopping, etc.
Assist with post-show cleanup of the lawn, seats, and surrounding areas.
Maintain all cleaning equipment, tools, and supply closets.
Operate housekeeping equipment including powered hand tools, riding machines, and chemical dispensers.
Operate equipment such as, but not limited to, vacuum cleaner, trash compactor, floor scrubber, leaf blower, and golf carts.
Report irregularities, discrepancies, safety concerns, damage concerns, or loss of property promptly.
Maintain predictable and reliable attendance.
Adhere to the dress code and present yourself in a friendly and approachable manner.
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
High school diploma or GED,
One to three months’ related work experience, or
Equivalent combination of education and experience.
SKILLS AND ABILITIES
Perform routine and repetitive housekeeping tasks without immediate supervision.
Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette.
The ability to communicate in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.
High level of confidentiality and ability to handle sensitive situations.
Some knowledge of radio communication.
Ability to make professional, independent, and good judgment decisions within proper policy and procedures.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Ability to work in inside or outside environments.
Must be able to maintain predictable and reliable attendance.
Must be able to work nights, weekends, holidays, and unscheduled overtime shifts as needed.
Tolerant to work under adverse outdoor conditions including extreme heat or cold and exposure to heavy dust, dirt, and cleaning agent odors.
PHYSICAL DEMANDS
Ability to stand for long periods of time.
Ability to use hands/fingers to grasp or feel.
Ability to talk clearly and concisely with guests and team members.
Ability to hear guests and team members.
This position requires bending, walking, lifting, climbing stairs, and carrying 50+ lbs.
This position may be exposed to adverse conditions such as loud noises, pyrotechnics, etc.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process. Legends & ASM Global is a VEVRAA Federal Contractor, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.