Job Information
Live Nation CCTV Operator in Saratoga Springs, New York
Job Summary:
The Role:
A ct as a communication point for emergency and non-emergency calls during concerts. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Job Functions:
Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations.
Work directly with venue management regarding issues that require the attention of medical, security, or police
Log all two-way radio communication regarding security, medical, and police
Monitor venue CCTV during all phases of event to ensure safety of all parties on site
Maintain a log of all incidents that occur during each event
Investigates and resolves complaints via venue CCTV .
Monitors venue activity and informs department heads of potential deployment changes needed
Observe visitors, patrons, and employees via CCTV to preserve order and protect property.
Communicates pertinent information to the staff at pre show meetings.
Ability to work with a diverse group of co-workers and develop strong working relationships across all departments.
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information to the proper departments
Prioritize radio calls according to urgency and importance
Use radio communication to send crews to appropriate locations
Maintain logs and records of radio calls, activities and other information
This position is part-time, seasonal; requires evening and weekend availability.
Qualifications:
High School Diploma or equivalent preferred.
At least 2 years of experience in a similar role preferred
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills
Experience with CCTV software is strongly preferred
Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Ability to use standard office equipment
Proficient in Microsoft Office
NYS Security guard license
The expected compensation for this position is:
$16.00 USD - $20.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.