Job Information
Seneca Gaming Corporation Dual Rate Snack Bar Attendant/Bear Claw Shift Manager in Niagara Falls, New York
Dual Rate Snack Bar Attendant/Bear Claw Shift Manager (req5643)
Job Number: req5643
Job Title: Dual Rate Snack Bar Attendant/Bear Claw Shift Manager
Number of Openings: 1
Job/Employment Type: FT
Country: USA
State/Province: New York
City: Niagara Falls
Job Category: Snack Bar
Career Level: Experienced
Level of Education: High School Diploma/GED
Years of Experience: 1-3 years
Position Description
The Snack Bar Attendant (primary position) requires the ability to handle cash, and operate coffee and food service equipment will be called upon to act as the Bear Claw Cafe Shift Manager (secondary position). Limited food preparation skills and extensive customer service skills are required. The Bear Claw Cafe Shift Manager administers, directs and controls the effective and efficient operation of coffee shop, TDR, and the burger baron a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
Position Requirements
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
Qualifications/Requirements:
Education/Experience:
Must be 18 years of age or older upon employment.
High school diploma or its equivalency required.
Associates degree preferred.
Must have limited cash handling, limited coffee shop and some degree of food production experience.
Minimum two (2) years food and beverage supervisory experience preferred.
Previous customer service experience required.
Must have general knowledge of all phases of full service dining.
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required
Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk, and move through all areas of the casino.
Frequent reaching above waist, chest and shoulder level as well as below waist level.
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control etc).
Continuous standing on tiled surfaces for all tasks.
Frequent hip flexion while walking for all tasks.
Frequent lifting of boxes of supplies / products weighing from five (5) to fifty (50) pounds vertically from floor to knuckle height.
Occasional lifting of milk crates weighing between five (5) to thirty (30) pounds vertically from floor to knuckle height, knuckle to shoulder height or from fridge to counter height.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
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