Job Information
Compass Group, North America GENERAL MANAGER - Chartwells Higher Education - New York, NY in New York, New York
Salary: $100,000
Other Forms of Compensation: Bonus Eligible
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
As the General Manager, you will be responsible for leading all campus dining operations. You will execute our dining and culinary vision by creating excitement and enthusiasm, in accordance with corporate programs and guidelines. This position will be responsible to drive guest satisfaction and engagement! The applicant for the position must have a current NYC DOH Food Handler’s Certificate, or Serv Safe Certification.
Key Responsibilities:
Works in cooperation with the campus community to operate and enhance the campus dining and catering program
Supports awareness of campus dining program and development of nutritional and dietary awareness, residential life interactions, etc.
Coordinates and executes programming and events
Works closely with the Dean for Students, Residential Life, and other university departments to ensure students’ needs are being achieved
Analyzes customer research and current market conditions and is proactive with actions
Manages the productivity of the culinary, catering and front of house teams
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
Oversees P&L, budgeting and forecasting
Maintains excellent relationships with clients, students, and the campus community
Works with the Chef and management team in creating nutritious and top quality food for the campus community
Implements new culinary programs in conjunction with the Chartwells marketing and culinary teams
Monitors industry best practices and trends
Develops, Plans, and Sets Operating Standards by providing Clients with a Yearly Business Plan and follow-up Quarterly Business Reviews
Presents and Executes Financial Targets inline with Sector Finance
Preferred Qualifications:
A.S. or equivalent experience
MUST HAVE current NYC DOH Food Handlers Certificate and current ServSafe certification
Five to seven years of progressive management experience preferred
Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
High volume, complex foodservice operations experience is highly desirable
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf) for paid time off benefits information
Req ID: 1403057
Chartwells Higher Education
KRISTINA MCCARTHY
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Compass Group, North America
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