Job Information
Fort William Henry Resort Housekeeping - Room Attendant in Lake George, New York
Housekeeping - Room Attendant
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Housekeeper
Category Guest Services
Description
Position Title:Room AttendantDepartment:HousekeepingReports To:Housekeeping Supervisor / Executive Housekeeper
Compensation: Starting wage is $17.00 per hour plus tips (hire wages for experienced applicants).
• Matching 401K• PTO• Hotel Discounts • Career Development and Advancement Opportunities • 50% off Meals during working hours
Job Summary:
The Room Attendant is responsible for ensuring the cleanliness and maintenance of guest rooms. This role includes preparing rooms for guests, cleaning, replenishing supplies, and maintaining a high standard of cleanliness and presentation.
Key Responsibilities:
Clean Guest Rooms:
Make beds, change linens, and ensure that all bedding is fresh and properly arranged.
Dust and clean furniture, mirrors, and other room surfaces.
Vacuum carpets and mop floors as required.
Clean and sanitize bathrooms, including toilets, sinks, showers, and floors.
Replenish towels, toiletries, and other room amenities (soap, shampoo, etc.).
Empty trash bins and replace liners.
Room Maintenance:
Report any maintenance issues or damage in guest rooms (e.g., broken furniture, leaking faucets) to the supervisor and maintenance.
Ensure that all room appliances (TV, AC, lights, etc.) are functioning correctly.
Guest Requests:
Respond promptly to guest requests for additional items or services, such as extra pillows, towels, or blankets.
Handle lost and found items according to the hotel's policy.
Inventory Management:
Ensure all housekeeping supplies (cleaning products, linens, toiletries) are maintained and request restocking when necessary.
Maintain a clean and organized work environment.
Compliance and Safety:
Follow health and safety guidelines to ensure safe working practices.
Adhere to hotel policies and procedures, including sanitation standards and security protocols.
Maintain confidentiality and respect for guests' privacy.
Teamwork and Communication:
Work collaboratively with other housekeeping staff and hotel departments.
Communicate any guest feedback, issues, or concerns to the housekeeping supervisor or manager.
Position Requirements
Previous experience in housekeeping or a similar role is preferred but not required.
Skills:
Strong attention to detail and high standards of cleanliness.
Good physical stamina and ability to perform repetitive tasks (bending, lifting, standing for extended periods).
Ability to work independently and efficiently with minimal supervision.
Good communication skills and the ability to interact positively with guests and colleagues.
Ability to handle potentially stressful or demanding situations in a professional manner.
Physical Requirements:
Ability to lift, carry, or push up to 25 pounds.
Ability to walk, stand, kneel, bend, and reach for extended periods.
Ability to work in varying environmental conditions, including changes in temperature, humidity, and dust.
Work Schedule:
Must be available weekends, holidays
Shift Days
Full-Time/Part-Time Full-Time and/or Part-Time
About the Organization Welcome to the online application process for Fort William Henry Hotel & Conference Center in Lake George, NY. You are applying for a position with a team of professionals who are dedicated to making Fort William Henry one of the finest places to visit in the Adirondacks. As a member of the Fort William Henry team, you will interact with the many guests we have in our hotels, shops, museum and restaurants. Being professional while in contact with our guests and employees is a major part of your role here.Our goal is to provide outstanding food, beverage, hospitality, facilities and entertainment for our guests while providing opportunities for the professional growth of our staff, improvements to our physical plant, and profit to our stockholders.Our high standards, and yours, enable us to give our guests an excellent dining and entertainment value - better than they would get anywhere else. We want to be recognized as the best at what we do. That will only happen if our staff feels the same way, and strives to achieve it.We take pride in our establishments, and expect that you too will be proud to be part of our staff.(All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, prior arrest or conviction record, predisposing genetic characteristics)
This position is currently accepting applications.