Job Information
Fort William Henry Resort Food Counter Attendant in Lake George, New York
Food Counter Attendant
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Food Counter Clerk
Category Food & Beverage
Description
Food Counter Attendantplays a crucial role in ensuring customers have a pleasant dining experience by providing quick and efficient service. Their responsibilities typically include:
Key Responsibilities:
Customer Service:
Greet customers as they approach the counter.
Take customer orders and provide information about menu items.
Ensure customer satisfaction by addressing questions or concerns promptly.
Handle customer complaints or requests in a professional and friendly manner.
Food Preparation and Presentation:
Prepare food items following recipes and portion sizes.
Assemble meals and snacks based on customer orders.
Ensure that food is served attractively and at the correct temperature.
Maintaining Cleanliness:
Keep the counter area clean and organized.
Clean and sanitize work areas regularly.
Ensure that food preparation areas follow safety and hygiene standards.
Cash Handling:
Operate cash registers, process transactions, and provide customers with accurate change.
Accept payments and handle cash, credit, or debit transactions efficiently.
Maintain accurate records of sales and manage cash drawers.
Stocking and Inventory:
Refill food and beverage stations as needed.
Monitor food levels to ensure sufficient stock during service hours.
Assist in receiving deliveries and organizing supplies.
Team Collaboration:
Work with other team members to ensure smooth service operations.
Follow instructions from supervisors or managers to meet operational goals.
Adhering to Safety Standards:
Follow food safety and sanitation guidelines, including proper handling, storing, and disposing of food.
Follow health and safety regulations, ensuring a safe environment for both customers and staff.
Starting wage is $15.50 per hour plus shared tips.
Flexible Scheduling – In most cases, we can work our schedules to fit your schedule!• Matching 401K• PTO• Hotel Discounts • Career Development and Advancement Opportunities • 50% off Meals during working hours
Position Requirements
Skills and Qualifications:
Strong customer service skills.
Ability to work in a fast-paced environment.
Basic math skills for handling money and making change.
Knowledge of food safety standards.
Good communication and teamwork abilities.
Ability to stand for long periods and perform physical tasks (e.g., lifting, stocking).
Previous experience in food service or customer-facing roles is preferred, but not required.
A food counter job is ideal for individuals looking for a dynamic, customer-interactive role, where attention to detail and efficiency are essential.
Cash register experience preferred
Must be willing to work weekends and holidays
Shift Various Shifts
Full-Time/Part-Time Full-Time and/or Part-Time
About the Organization Welcome to the online application process for Fort William Henry Hotel & Conference Center in Lake George, NY. You are applying for a position with a team of professionals who are dedicated to making Fort William Henry one of the finest places to visit in the Adirondacks. As a member of the Fort William Henry team, you will interact with the many guests we have in our hotels, shops, museum and restaurants. Being professional while in contact with our guests and employees is a major part of your role here.Our goal is to provide outstanding food, beverage, hospitality, facilities and entertainment for our guests while providing opportunities for the professional growth of our staff, improvements to our physical plant, and profit to our stockholders.Our high standards, and yours, enable us to give our guests an excellent dining and entertainment value - better than they would get anywhere else. We want to be recognized as the best at what we do. That will only happen if our staff feels the same way, and strives to achieve it.We take pride in our establishments, and expect that you too will be proud to be part of our staff.(All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, prior arrest or conviction record, predisposing genetic characteristics)
This position is currently accepting applications.