Job Information
LEGOLAND Hotel Housekeeping Controller in Goshen, New York
What you'll bring to the team
Qualifications & Experience
Job Overview:
We are seeking a dedicated and detail-oriented Housekeeping Controller to join our team.
The Housekeeping Controller will support the housekeeping department by ensuring all public and guest areas are clean, organized, and well-maintained. This role is vital to providing a welcoming and comfortable environment for our guests.
Key Responsibilities:
Conduct opening procedures and distribute work assignments.
Inspect all assigned guestrooms ensuring that each room meets the hotel's cleanliness standards and that there is efficient stock and positioning of all guestroom amenities and supplies.
Check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report any deficiencies.
Communicate to Housekeeper any cleaning deficiencies found during inspection and ensure corrections are made.
Update guestroom status in Property Management System.
Assist in training of all Housekeeping associates.
Ensure all housekeeping storage closets have proper supply levels, organization and cleanliness.
Ensure all Lost and Found articles are logged and stored properly.
Ensure hallways are kept clear of trash, soiled linen, cribs, rollaways and other guest service equipment.
Perform housekeeper duties as needed or assigned.
Assist with month end reporting and inventories.
Assist in department meetings, i.e. developing agenda, presenting
Qualifications:
Previous experience in a housekeeping or facilities role is a plus.
Strong attention to detail and ability to work independently.
Excellent communication skills and a customer-service-oriented attitude.
Ability to lift and move heavy objects and perform physical tasks.
Flexibility to work various shifts, including weekends and holidays
HSS :
Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes.
Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager.
Compliance of safe working procedures for work activities within one’s job role, but cognizant of the effects on others prior to the activity/function.
In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager.
(Subject to change pending Hotel Operational needs)
Pay Range
Compensation between USD $61,000.00/Yr.-USD $62,000.00/Yr.
Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/8004/hotel-housekeeping-controller/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City) US-NY-Goshen
Job ID 2025-8004
Employment Type Full-Time
Offer/Contract Type At Will (US Only)
Location Name LEGOLAND New York