Job Information
Embassy Suites by Hilton Buffalo Overnight Valet in Buffalo, New York
Buffalo, NY. Embassy Suites by Hilton Buffalo. Overnight Valet. FT. Benefits. $15.70/Hour.
Job Summary: The Overnight Valet Attendant is primarily responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices. The Valet Attendant also provides general front of house and guest services to ensure smooth operations in the parking area, hotel lobby, and breakfast buffet area, including cleaning and trash removal when necessary. An overnight work schedule is required for this position.
In this role, you will move and park guest vehicles promptly and in a courteous manner to and from the parking structure using safe driving practices during the hours of 10:00 pm 7:00 am.. Additionally, you will be expected to provide general front of house and guest services to ensure smooth operations in the parking area, hotel lobby, including cleaning and trash removal when necessary.
Valet services:
o Promptly answers Valet phone using positive and clear communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services.
o Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket.
Front of house services: o Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claim checks and tagging bags as needed. o Assists with keeping the parking area, hotel lobby, and breakfast buffet areas in clean order, including but not limited to emptying trash cans when needed and bringing to the appropriate location.
General guest services: o Responds accurately to general inquiries regarding hotel services and attractions. o Provide support during check-in and out process for guests by answering inquiries, providing directions, escorting guests to their destination, and more.
Apply Online: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1b263a5d-6352-4e44-8232-acb4ed34f2ca&ccId=19000101000001&jobId=512426&lang=enUS